What was the idea behind the creation and formation of SGM Special Projects?
“SGM has always taken on projects where we would modify products or work with a client to create new options for specialist applications. However, this effort has been spread across various personnel over the years. With Special Projects, we are formalising the process – creating a streamlined, core group and spreading the word that we can offer these services.”
What are the advantages of this department?
“Each person in the group has a defined set of responsibilities and experience. The personnel in Special Projects already works well together in various areas of SGM. However, now we’ve organised project work and created a process to engage and work with clients with much more clarity. This helps to convey what is possible and usually results in a solution that is better than originally anticipated.”
How will the Special Projects team meet the growing demand for custom solutions?
“The best part about Special Projects is that it brings together R&D, Product Management, Production, Supply Chain and Customer Service departments in a new way. This results in products that few can produce. It’s made possible because we are able to engineer and source our own products, as opposed to OEM manufacturing.”
What criteria does SGM Light consider when determining whether a project is suitable for its Special Projects group?
“It’s about what is possible across many factors including component availability, expected performance, specific project environment and commercial aspects. We love listening to clients and actively work to develop the concept with them so all parties come away with an expectation that we will get a great result.”
How does SGM Light continue to stay ahead of emerging trends and technologies in the lighting industry to continue delivering cutting-edge custom solutions?
“It’s a global team effort! Lighting, pixel, and video technology is moving faster than ever. We discuss new concepts almost everyday. SGM does what we do very well, but adaptation is always the secret to success.”
